Somehow, i must vent my anger at streamyx broadband service somewhere...cos it is really getting on my nerves!!!!!!!!!!
i must admit that streamyx is without doubt, one of the lousiest subscription service that i've EVER received! Yes! Its true!!!
I dont think they ever stop in their midst of collecting subscription fees every month to think about what kind of broadband service they are providing to their customers!
Take my area for instance!...over the past 2 months...i think the number of days where my streamyx is acting normal could be counted with my own 2 hands! That IS how bad it is!!!
In december, my streamyx was down for 2 weeks!!!...i was really pissed at that time so i called up the KL helpdesk to lodge a report on this matter. I must say tho, that the helpdesk guy was quite polite but all he was able to do was to ask me to check whether my DSL light is blinking and all those stuffs.
And when i said it was blinking non-stop, he said he would send over a technician to my place.Fine by me!...
1 day passed by...2nd day pased by...on the 4th day i couldnt stand this anymore. I called up an acquantance who was working in streamyx kuching. She was helpful. Within a day of my phone complaint to her, my streamyx was up and working again! She told me that their technician found out that the distribution point outside my housing area was disconnected and it was now connceted again. GOOD JOB!
But then!!!on the following week, down went my streamyx AGAIN!!! can u imagine having to pay for a service where the number of days of it being useable is less than the number of unusable days??? it is terrible!
Ok.so i made another phone call to that acquaintance of mine...and she said a technician would b sent over. Good!
I wasnt at home at the time the telekom technicians came to my house. According to my parents,they were RUDE!!!...and the sour-faced guy insists tat my ADSL SPLITTER is spoilt...fine!
My mom asked him where could we buy the splitter and he said he don sell it. But he said his fren is selling it for rm100+++ and he could help my mom buy. Luckily my mom wasnt stupid enough to be cheated by that bugger.
On the very next day, i managed to buy an ADSL splitter for only rm20 ...it's such a pity i couldnt get a hold of the name of that bugger who went to my house and tried to cheat my mother off her money!
ok.so i tried to replace the old splitter with the new one and TA DAHHH!!!Streamyx NOT working!
We tried this and that and finally with the OLD ADSL splitter, we managed to get my streamyx to work again!
THE STUPID BUGGER CHEATED ME OFF MY RM20!!!!!!!!!!!!!!!!!!!!!!!!!!!!
even after that little scenario, my streamyx was sometimes ok and sometimes not!...WHY SHOULD I BE A SLAVE OF A COMPANY WHOM I PAID MONEY TO EVERY MONTH?!?!!?
its simple!...market domination...they being the ONLY broadband service in the whole of Malaysia makes them oh so mighty that we couldnt even do a thing to NOT use their LOUSY service!
It is really frustrating at times...but what can we do??? .... until,a competitor emerges, that is! :
i must admit that streamyx is without doubt, one of the lousiest subscription service that i've EVER received! Yes! Its true!!!
I dont think they ever stop in their midst of collecting subscription fees every month to think about what kind of broadband service they are providing to their customers!
Take my area for instance!...over the past 2 months...i think the number of days where my streamyx is acting normal could be counted with my own 2 hands! That IS how bad it is!!!
In december, my streamyx was down for 2 weeks!!!...i was really pissed at that time so i called up the KL helpdesk to lodge a report on this matter. I must say tho, that the helpdesk guy was quite polite but all he was able to do was to ask me to check whether my DSL light is blinking and all those stuffs.
And when i said it was blinking non-stop, he said he would send over a technician to my place.Fine by me!...
1 day passed by...2nd day pased by...on the 4th day i couldnt stand this anymore. I called up an acquantance who was working in streamyx kuching. She was helpful. Within a day of my phone complaint to her, my streamyx was up and working again! She told me that their technician found out that the distribution point outside my housing area was disconnected and it was now connceted again. GOOD JOB!
But then!!!on the following week, down went my streamyx AGAIN!!! can u imagine having to pay for a service where the number of days of it being useable is less than the number of unusable days??? it is terrible!
Ok.so i made another phone call to that acquaintance of mine...and she said a technician would b sent over. Good!
I wasnt at home at the time the telekom technicians came to my house. According to my parents,they were RUDE!!!...and the sour-faced guy insists tat my ADSL SPLITTER is spoilt...fine!
My mom asked him where could we buy the splitter and he said he don sell it. But he said his fren is selling it for rm100+++ and he could help my mom buy. Luckily my mom wasnt stupid enough to be cheated by that bugger.
On the very next day, i managed to buy an ADSL splitter for only rm20 ...it's such a pity i couldnt get a hold of the name of that bugger who went to my house and tried to cheat my mother off her money!
ok.so i tried to replace the old splitter with the new one and TA DAHHH!!!Streamyx NOT working!
We tried this and that and finally with the OLD ADSL splitter, we managed to get my streamyx to work again!
THE STUPID BUGGER CHEATED ME OFF MY RM20!!!!!!!!!!!!!!!!!!!!!!!!!!!!
even after that little scenario, my streamyx was sometimes ok and sometimes not!...WHY SHOULD I BE A SLAVE OF A COMPANY WHOM I PAID MONEY TO EVERY MONTH?!?!!?
its simple!...market domination...they being the ONLY broadband service in the whole of Malaysia makes them oh so mighty that we couldnt even do a thing to NOT use their LOUSY service!
It is really frustrating at times...but what can we do??? .... until,a competitor emerges, that is! :
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